Privacy Policy
Last updated: 12.11.2026
At Liz Marie Healing, your privacy matters. All conversations are kept confidential, and the same care applies to your information. This policy explains what information I collect, why I collect it and how I look after it.
Who I am
Liz Marie Healing is run by Elizabeth (Liz) Leese, a sole trader, who is responsible for your information.
Email: hello@lizmariehealing.co.uk
What information I collect
When you book a session, contact me, join my mailing list or use this website, I may collect:
-your name, email address, phone number and postal address
-your date of birth
-an emergency contact’s name and phone number
-health and wellbeing information you share with me on your intake or consent forms, such as medical history, medication, allergies and anything that may affect your sessions
-notes from our sessions
-information about your horse, for horse Reiki sessions
-information about your child, if you book a session for them
-photographs or videos, only if you have given permission
-website information collected through cookies (see Cookies below)
How I use your information
-to manage your bookings and provide your sessions
-to keep you safe and tailor sessions to your needs
-to contact you about your bookings and enquiries
-to send you my newsletter, if you have opted in
-to keep records for business, insurance and legal purposes
I only collect what I need, and I will never sell your information.
My lawful reasons for using your information
Under UK data protection law, I use your information because:
-it is needed to provide the sessions you have booked
-you have given your consent, for example to receive my newsletter or for photographs
-I have a legal obligation, for example keeping financial records for HMRC
-it is in my legitimate interests to keep accurate client records for insurance purposes
Health information
Health information is treated as especially sensitive under data protection law. I only collect it with your explicit consent, to keep you safe and to tailor your sessions to you. You can choose what you share, and you can withdraw your consent at any time. If you do, I may not be able to continue providing some sessions safely.
Children and young people
I only collect information about children with the consent of a parent or guardian. Children’s information is used to keep them safe and to support their sessions, and it is never used for marketing.
Confidentiality
Everything you share with me is kept confidential. The only exception is where I have a concern about your safety or the safety of someone else, or where I am required to share information by law. Where possible, I will talk with you first.
How I keep your information safe
Your information is stored securely through my website, booking system and email, and I take reasonable steps to protect it from loss, misuse or unauthorised access. Paper forms are stored securely and shredded when no longer needed.
Your rights
You have the right to:
-ask for a copy of the information I hold about you
-ask me to correct anything that is wrong
-ask me to delete your information
-ask me to limit how I use your information
-object to how I use your information
-ask me to transfer your information to someone else
-withdraw your consent at any time
To ask about any of these, please email me. I will respond within one month.
Subscription List
I will only send you my newsletter if you have opted in. You can unsubscribe at any time using the link at the bottom of every email.
Cookies
This website uses cookies to make it work properly and to understand how visitors use it. Essential cookies are always on. Other cookies are only used if you agree to them through the cookie banner, and you can change your choice at any time.
Complaints
If you are unhappy with how I have handled your information, please contact me first at hello@lizmariehealing.co.uk. I will acknowledge your complaint within 30 days and do my best to put things right.
Changes to this policy
I may update this policy from time to time. The latest version will always be on this page.